Consumer Complaint Notice

Charter Bank of Corpus Christi is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.  Any consumer wishing to file a complaint against Charter Bank should contact the Texas Department of Banking.

Charter Bank also engages in the business of selling Travelers Checks as an agent for American Express, which company is licensed under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking.

Consumers may file complaints with the Texas Department of Banking by contacting the department through one of the means indicated below:

In Person or U.S. Mail:  2601 North Lamar Boulevard,
Suite 300, Austin, Texas 78705-4294

Telephone No:  877-276-5554
Fax No: 512-475-1313
E-Mail:    consumer.complaints@dob.texas.gov
                 Texas Department of Banking
Website:  www.dob.texas.gov

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Aviso para Quejas de Consumidores

Charter Bank es un banco constituido bajo las leyes de el Estado de Tejas y regido por el Departamento De Banco De Tejas (Texas Department of Banking).  Todo consumidor que desea presentar una queja contra Charter Bank debe contactar al Departamento De Banco De Tejas (Texas Department of Banking).

Charter Bank se dedica al negocio de venta de Cheques Viajeros como agente para American Express, cuál compañía es licenciada bajo las leyes del Estado de Tejas y sujeta  al descuido regulatorio por el Departamento De Banco De Tejas (Texas Department of Banking).

Los consumidores pueden archivar reclamos al Departamento De Banco (Texas Department of Banking) por uno de los medios indicados:

En Persona O Por Correo:  2601 North Lamar Boulevard,
Suite 300, Austin, Texas 78705-4294

Por Telefono No:  877-276-5554
Fax No: 512-475-1313
Por Correo Electronico:     consumer.complaints@dob.texas.gov
                 Texas Department of Banking
Website:  www.dob.texas.gov

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